Payments
How can I pay?
Online, we accept all major credit cards —Visa, MasterCard, American Express—and Poppy Barley Gift Cards.
In-store we also accept debit cards.
Finally, with a credit card, you can pay in quarterly installments using Paybright.
What currency is used?
You can shop our website in CAD or USD! Our website will default to the currency of your location but in the top right corner you can toggle between the currencies.
Is my online payment secure?
Yes—very. Poppy Barley takes payment security seriously. All credit card sales are processed through a fully secured and reputable payment processor on our Shopify system. We use 256 bit encryption on all pages. Poppy Barley does not receive or keep on record your credit card information.
Gift Cards
Do you sell Gift Cards?
Yes! We offer e-Gift cards and Gift Card Packages. Our gift cards are just like cash – They have no transaction fees and never expire. They can be redeemed at any of our stores or online. You can purchase them here.
All gift cards are redeemable for purchases made in-store or online at PoppyBarley.com. All gift cards are non-refundable and cannot be transferred, exchanged or resold. All gift cards cannot be redeemed for cash. The cards have no expiration date or fees. Sales tax will be applied to purchases made with a gift card and the total of the transaction will be deducted from the gift card balance.
What currency is my Gift Card in?
Poppy Barley Gift Cards are only available in Canadian Dollars.
Gift cards are purchased and redeemed using your local currency. Gift cards will be purchased and redeemed using the exchange rate at the time of purchase and redemption.
How do I redeem my Gift Card?
Enter the unique gift card code on the back of your card (or in your email if you received an e-Gift Card) at checkout.
Can Gift Cards be returned?
Gift cards cannot be returned.
I lost my Gift Card, can you help?
Gift Cards should be treated like cash. For security reasons, we are not able to look up your Gift Card number. If it is lost, we will be unable to retrieve this information for you.
PayBright
What is Paybright?
Paybright is a third party payments solution we have partnered with in order to provide online customers with a flexible payment option. When customers choose to pay using Paybright they pay in 4 equal bi-weekly instalments with no interest. Click Here for more information.
How do I use PayBright?
- Add items to your cart as usual, and select PayBright as your payment method at Checkout.
- Complete PayBright’s easy online application and pay for your first instalment using your credit card.
- Confirm your details with PayBright and return to Poppy Barley to complete your order. We’ll process and ship your order as usual.
- Pay in 4 bi-weekly payments to PayBright while you enjoy your new item!
How do I make my payments?
PayBright will help you set up convenient, pre-authorized payments every two weeks via your Visa or Mastercard.
Does Paybright check my credit?
No, your approval is based on the ability to process the first payment on your credit card.
Are there any limits on how much I can spend with PayBright?
While PayBright makes financing easy, PayBright financing is not available for orders under $100 or over $1100.
Who can apply for a PayBright payment plan?
PayBright payment plans are available to Canadian residents above the age of majority, which is 18 or 19, depending on your province.
Can I use PayBright to pay for only part of my purchase?
PayBright financing is applied to your entire order.
Can I prepay my outstanding PayBright balance?
Yes, all PayBright payment plans can be prepaid at any time without penalty by calling PayBright’s customer service team.
How do I contact PayBright regarding my account?
You can contact them by calling or emailing their customer service team.
I was not able to complete a PayBright transaction. What happened?
This is likely because there was no room to clear the first payment on the credit card provided.
How do returns work if I paid using PayBright?
Purchases made using PayBright financing are subject to Poppy Barley’s standard return policy. Any returns will be processed by Poppy Barley, and your PayBright loan balance will be reduced or cancelled accordingly. Any payments that have been made will be refunded to you by PayBright.
*All transactions are subject to approval by PayBright. Estimated monthly payment amount excludes taxes and shipping.
Promotions and Discounts
Can I combine promotional codes?
Two discount codes cannot be used together for a single purchase. However, a discount code and a gift card may be used together.
Are any items final sale?
Items marked final sale may not be returned or exchanged.
I made a purchase and now the item is on sale? Will you honor the price difference?
If you have purchased Sale items within two weeks prior to the promotion, you can receive the difference in Poppy Barley credit by emailing concierge@poppybarley.com. Requests must be submitted within 7 days of the sale start date.
If I didn’t purchase during a sale, can I still get the discount?
We cannot offer promotional discounts outside of the promotional period.