Poppy Barley logo
Poppy Barley logo

All articles

Poppy Perks Point ExpiryUpdated a month ago

Do my Poppy Perks points expire?

Poppy Perks points expire after 1 year of inactivity. Activity is considered as the following:

  • Making a purchase
  • Receiving a perk/reward - This includes all perks except for earning points via the Birthday campaign. For example, if a customer is inactive and only received points as part of the Birthday campaign, they will be considered inactive.
  • Referral completion
  • Referral share
  • Redeeming points

How will I know my points are going to expire?

Before your points expire, you will receive a notice 30 days prior to the date of point expiry in order to provide you with enough time to take action to keep your points active.

Can I get my points back after they've expired?

No. All expired Poppy Perks points are ineligible to be reinstated into an account after 1 year of inactivity.

Can I transfer my Poppy Perks points to another account?

Point transfers can be done by reaching out to our Concierge team at [email protected].

For any other questions or concerns regarding your Poppy Perks points, please reach out to our team!

Was this article helpful?
Yes
No