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Poppy Perks TiersUpdated 4 days ago

Tier Breakdown Overview

There are three tiers of membership in the Program: Core Crew, Sole Mates and Iconer. All members are automatically Core Crew upon enrolment. Achieving Sole Mates or Iconer status requires a minimum spend per rolling calendar year, as per below.

Core Crew

Qualifying Spend: $0-$749

Sole Mates

Qualifying Spend: $750-$1999

Iconers

Qualifying Spend: $2000+


Poppy Perks tier status will be updated 30 days after your qualifying purchase.


How do I qualify for a tier? How do I maintain my tier status?

Under the Poppy Perks Program, for every U.S. or Canadian dollar spent (as applicable based on country of purchase and before taxes) on Poppy Barley products purchased at poppybarley.com or at Poppy Barley retail locations or pop-ups can be credited towards your annual spend. For every $1 you spend, you earn $1 towards your tier status. You must provide your Poppy Perks registered e-mail address to have the purchases credited to your Poppy Perks spend.


Your tier status will be calculated on a rolling year basis from the time of sign-up. This means any purchases from the 12 months prior to the time of creating an account will determine your tier status at the time of enrolment. Past purchases will only be recognized within your Poppy Perks account providing the same email was used on past purchases.


How do I know what tier I am in? How do I reach the next tier?

You can view your current tier level and Poppy Perks tier benefits, in your account. To view your current spend level, simply log in to your online account. Your account page is your destination for everything Poppy Perks related including to view year-to-day activity, current spend balance and tier level benefits.

Does my tier level ever expire?

Your Poppy Perks status is good for the calendar year in which the Poppy Perks member qualifies and the following full calendar year; after that, annual re-qualification is required. Poppy Barley may, in its sole discretion, alter, limit, or modify the Poppy Perks tier rules, regulations, benefits, eligibility for membership, or any other feature of the Poppy Perks tier or may terminate the Poppy Perks tier at any time in its sole discretion, without prior notice.

I surpassed my tier purchase threshold but I have not received my new status. Why is that?

Poppy Perks tier status will be updated 30 days after your qualifying purchase. This is to ensure all qualifying purchases pass our 30 day return policy. Any cancelled orders or returned product will not count towards your Poppy Perks tier status.



What purchases count towards my Poppy Barley tier status?

Every dollar spent within the past twelve months on Poppy Barley products at poppybarley.com or retail and pop-up shops will count towards your Poppy Perks tier status. Cancelled orders, returned products, shipping, gift cards and taxes do not count towards your Poppy Perks tier status.

Purchases made on third party marketplaces will not count towards your tier status.


I have made more purchases than are showing in my account, what is going on?

This may be because you have used multiple email addresses at poppybarley.com in the past. We are only able to track purchases from the email you provided at the time of Poppy Barley account creation or joining Poppy Perks.

We are unable to add previous purchases to your Poppy Perks account if those purchases were made using a different email address than the email address associated with your Poppy Perks account.

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